Revokes Law

We are manufacturers of high quality stainless steel instruments.

Masako Instruments

Right of Withdrawal

Consumers (§ 13 BGB) have a legal right of withdrawal.
You can revoke your contractual declaration within fourteen days without giving reasons in text form (e.g. letter, fax, email).

The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations in accordance with Section 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB.

To meet the cancellation deadline, it is sufficient to send the cancellation or the item in a timely manner. The revocation must be sent to:

Masako Instruments:
Florinskaul 14-16

56218 Mülheim-Kärlich
Fax +49 (0)261-92189263
Email: [email protected]

Masako Instruments

Consequences of Revocation

In the event of an effective revocation, the services received by both parties must be returned and, if necessary, any benefits derived (e.g. interest). If you are unable to return or return the received service and benefits (e.g. usage advantages) or only partially or only in a deteriorated condition, you must pay us compensation. You only have to pay compensation for the deterioration of the item and for any use made if the use or deterioration is due to handling of the item that goes beyond checking the properties and functionality.

“Testing the properties and functionality” means testing and trying out the respective goods, as is possible and usual in a store. Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if you have not yet received the consideration or an item if the price of the item is higher at the time of cancellation have made the contractually agreed partial payment. Otherwise, the return is free of charge. Items that cannot be sent as parcels will be picked up from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you when you send your cancellation declaration or the item, and for us when we receive it.

End of revocation